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Humboldt-Universität zu Berlin - Computer and Media Service

User help desk

Registration for
CMS services:


Location: Erwin Schrödinger-Zentrum
12489 Berlin-Adlershof, Rudower Chaussee 26
– on the ground floor, counter in the library and
– on the second floor, rooms 2’117 and 2’311
Tel: +49+(30) 2093 70000
Fax: +49+(30) 2093 70199, please indicate: User help desk in German "Benutzerberatung"
E-Mail: cms-benutzerberatung@hu-berlin.de
With sending an email you agree that your data is processed by an electronic ticketing system (OTRS). Please note the information:
Postal address:

Humboldt-Universität zu Berlin
Computer und Media Service
Unter den Linden 6

10099 Berlin
Consultation hours:
(over the phone and in person)
Monday - Friday
08.00 a.m. - 8.00 p.m. (until 02 March 2018 only until 6.00 p.m.)

Head: Frank Olzog


Staff: Peggy Breuer, Gia Long Tran, Louis Rischkau, Markus Mayer, Christian Wandrei