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Humboldt-Universität zu Berlin - Computer and Media Service

User help desk

Registration for
CMS services:


Location: Erwin Schrödinger-Zentrum
12489 Berlin-Adlershof, Rudower Chaussee 26
– on the ground floor, counter in the library and
– on the second floor, rooms 2’117 and 2’311

+49+(30) 2093 70000

This telephone is manned Monday to Friday between 8.00 and 16.00 hours. If you hear a callsign and no one answers, a call is already in progress. Please try again in a few minutes. 

E-Mail: cms-benutzerberatung@hu-berlin.de
With sending an email you agree that your data is processed by an electronic ticketing system (OTRS). Please note the information:
Postal address:

Humboldt-Universität zu Berlin
Computer und Media Service
Unter den Linden 6

10099 Berlin
Consultation hours:
(over phone)

Monday - Thursday
08.00 a.m. - 4.00 p.m.

08.00 a.m. - 08.30 a.m.  and 9,30 a.m. - 4.00 p.m. 

Please note! The user help desk is only available by telephone or e-mail.

Head: Frank Olzog


Staff: Peggy Breuer, Christian Rasch, Christian Wandrei