Humboldt-Universität zu Berlin - Computer and Media Service

User help desk

   
HU account application for CMS services:
Via 📝 web form
Location: Erwin-Schrödinger-Zentrum
12489 Berlin-Adlershof, Rudower Chaussee 26
Phone

+49+(30) 2093 70000

This telephone is manned Monday to Friday during the hours mentioned below. If you hear a ring tone and no one answers, a call is already in progress. Please try again in a few minutes or send us an email instead. 

E-Mail: cms-70000@hu-berlin.de

With sending an email you agree that your data is processed by an electronic ticketing system (OTRS).

Please note the data protection information:
https://otrs.hu-berlin.de/hinweis-extern.html?lang=en
Postal address: Humboldt-Universität zu Berlin
Computer und Media Service
Benutzerberatung
Unter den Linden 6
10099 Berlin

Hotline hours

from september 14 we have shortened hotline hours

Monday
Tuesday
Wednesday
Thursday
Friday

8 a.m. to 2 p.m.
8 a.m. to 2 p.m. 
8 a.m. to 2 p.m.
8 a.m. to 2 p.m. (to 1 p.m. in uneven weeks)
8 a.m. to 11 a.m. and noon to 2 p.m.

Limited availabilities of the user help desk

can be found on our german website


Team lead: N.N.

Staff:
Peggy Breuer, Thore Podlich, Christian Wandrei