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Humboldt-Universität zu Berlin - Computer and Media Service

faq HU account

Prolog

This FAQ mainly covers topics related to the HU account.

Questions:

Answers:

 

  • What is a FAQ?

    FAQ stands for Frequently Asked Questions. It is a collection of frequently asked questions and the appropriate answers to them.
  • Where can I find my PIN?

    Here (PIN) you can find out everything about your PIN (Dienstleistungsnummer).
  • What is an HU account?

    The HU account is set up by the CMS. It consists of the first 7 letters of your family name and the first letter of your first name (as long as this character string has not yet been assigned), so it is usually 8 characters long (possibly shorter, but never longer). Very old HU accounts have the form h1234abc.
    Other names for an HU account: CMS-Account, User(name), Login(name), User ID, ...
  • Why do I need an HU account?

    On this website you will find all information about the HU account: amor.hu-berlin.de
    The HU account serves as an access to the various services of the CMS. Above all, this includes access:
    • to a mailbox at the HU with an e-mail address that ends with ...hu-berlin.de.
    • to the internet via wifi at the HU and via eduroam also at many other scientific institutions in the world.
    • to the internal network of the HU (Intranet) via VPN.
    • to Agnes (only students of the HU, but not students of the Faculty of Medicine - Charité).
    • to Moodle.
    • HU-Box (similar to Dropbox).
  • Who can get an HU account?

    Only members of the HU can receive an HU account. This includes all students (including students of the Faculty of Medicine - Charité), all the staff, all professors, lecturers at the HU. Only students can apply for the HU Account online. We require a written order from everyone else. Charité employees can not get any HU account.
  • How long is a HU account valid?

    Your HU account is valid as long as you belong to HU. We will not immediately deactivate your HU account with your withdrawal or exmatriculation. You will receive an e-mail in time that you must release the account. For this, it is important that you regularly retrieve your HU mailbox, as we will always send all messages that affect your HU account.
  • How long is my password valid?

    The password for your HU account is always valid for one year, calculated from the last password change you made. If you have not changed, your HU account will be deactivated. If you missed the date of the password change, you can still make the change (only this function is still enabled).
  • I am exmatriculated. What happens with my HU account?

    If you are exmatriculated, you can not continue to use your HU account and must release it. Please secure your data, e-mails, e-mail addresses. We will promptly ask you to release your HU account (by e-mail to your HU e-mail address, which belongs to your HU account).
    You can also set up an e-mail forwarding. The e-mail reception remains valid for 3 months after deactivation of your HU account. Only then we will not accept any more e-mails. If you do not want to forward any e-mails, you should make sure you have an absence message.
    If you would like to remain connected to our university, please set up an alumni e-mail address.
  • I am a professor at the HU and I am retiring. What happens with my HU account?

    Since you still belong to the HU, nothing is to be done. You can continue to use your personal HU account as usual.
  • I am leaving the Humboldt University. What happens with my HU account?

    You can not continue to use your HU account and must release it. Please secure your data, e-mails, e-mail addresses. We will prompt you to do so (by e-mail to your HU e-mail address, which belongs to your HU account).
    You can set up an e-mail forwarding. The e-mail reception remains valid for 3 months after deactivation of your HU account. Only then we will not accept any more e-mails. If you do not want to be forwarded by e-mails, you should definitely send an absence message. If you would like to remain connected to our university, please set up an alumni e-mail address.
  • I often get guests at my institute. Can they get an HU account?

    No, only members of the HU can get an HU account.
    For the access to the wifi at the HU by guests there is the international roaming procedure Eduroam. This allows them to use the wifi at the HU, as at the home office, and do not need an additional account.
    We can provide you with temporary wifi guest accounts for your guests who come from a facility without Eduroam. For this purpose, please contact the CMS user help desk.
  • I need wifi access for the participants for a conference/course.

    The HU provides a permanent wifi access for guests according to the international roaming procedure Eduroam.
    For participants who come from a facility without Eduroam, we can set up temporary guest accounts for you. These accounts allow access to the Internet via wifi and via the terminals in the libraries and computer pools at the HU.
    Just send us an informal request to set up guest accounts via e-mail. However, we can only process your application if you use your personal HU e-mail address and you are an employee of HU. We need the following information two working days before the first day of using:
    • Number of guest accounts (each participant got to use their own account).
    • Period of use (1st and last day of use, valid from 00.00 to 24.00 hours).
    • Title of the event
    • Your establishment
    You will receive a list of accounts and passwords, which you manage independently. In particular, you must be able to show which person has used which account.
  • Where can I find additional information on the HU account?

    Further FAQs for students can be found in the AGNES-Portal .
  • I have not found an answer to my question. Whom can I contact?

    With all questions regarding the computer and media service and the HU account, you can always contact the user-consultation of the computer and media service.